FAQ (Frequently Asked Questions)

Welcome to’s FAQ section! We understand that you may have questions regarding our products, services, or the poultry farming industry in general. Our FAQ section is designed to provide you with quick and helpful answers to commonly asked questions.

In our FAQ section, you’ll find a comprehensive list of frequently asked questions along with clear and concise answers. We cover a wide range of topics, including chick care, poultry nutrition, equipment usage, order process, shipping, and more. Whether you’re a beginner in poultry farming or an experienced farmer, our FAQ section aims to address your inquiries and provide valuable insights.

At, we strive to provide transparent and informative responses to your questions. Our FAQ section is regularly updated to reflect the latest information and address emerging topics relevant to the poultry farming community. It serves as a valuable resource for quick and accessible information at your fingertips.

If you can’t find the answer you’re looking for in our FAQ section, our dedicated customer support team is here to assist you. Simply reach out to us, and we will be happy to provide you with personalized assistance and address any additional questions you may have.

Visit our FAQ section today and find the answers you need to make informed decisions about poultry farming, our products, and our services. At, we are committed to providing you with reliable information and outstanding support, empowering you to succeed in your poultry farming endeavors.

Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.

Most items purchased from sellers listed on HKR POULTRY are returnable within the return window, except those that are explicitly identified as not returnable. 

Disclaimer: In case of any inconsistencies or conflicts, the English version of this statement will take precedence over any translations.

The majority of items purchased from sellers listed on can be returned within the designated return window, with the exception of explicitly non-returnable items.

Regarding products returned by customers, refunds will be issued through the original payment method for pre-paid transactions. For Pay on Delivery orders, refunds will be processed either to the customer’s bank account or as Hkr Wallet balance. Further information on refund procedures and timelines can be found in the available refund policy.

Hkr Poultry e-commerce has expanded its operations to cater to customers all around the globe. With a growing demand for high-quality poultry products and an increasing customer base, Hkr Poultry has established a global shipping network to ensure that customers from different countries can access their desired products conveniently.

The decision

to ship worldwide was driven by several factors. Firstly, Hkr Poultry recognized the potential for market growth beyond its domestic borders. As the popularity of poultry products continues to rise globally, the company identified an opportunity to tap into new markets and reach a wider customer base. By offering international shipping, Hkr Poultry aims to meet the demands of poultry enthusiasts and food businesses worldwide. Shipping products internationally requires a robust logistics infrastructure. Hkr Poultry has invested in advanced technologies and strategic partnerships to ensure efficient and reliable delivery services. The company has collaborated with reputable international courier services, freight forwarders, and customs brokers to facilitate smooth cross-border shipments. These collaborations enable Hkr Poultry to handle the complexities of international shipping, including customs clearance, documentation, and compliance with import regulations. To provide customers with a seamless experience, Hkr Poultry has streamlined its international shipping process. Customers can easily place orders on the Hkr Poultry website, selecting their desired products and specifying their shipping address. The website is designed to calculate shipping costs based on the destination country and the weight of the items, ensuring transparency and accurate pricing. Once an order is placed, Hkr Poultry’s dedicated logistics team takes charge. They carefully pack the products, ensuring that they are properly insulated and protected during transit. Special attention is given to temperature-sensitive items to maintain their freshness and quality throughout the journey. The team works closely with shipping partners to ensure that packages are handled with care and delivered in a timely manner. Shipping times may vary depending on the destination country and the selected shipping method. Hkr Poultry offers different shipping options, including standard and express delivery, to accommodate various customer needs. Standard shipping may take a bit longer but is more cost-effective, while express shipping ensures quicker delivery but at a higher cost. Customers can choose the option that suits their requirements and budget. It’s important to note that international shipping involves compliance with customs regulations and import duties. Hkr Poultry provides necessary documentation and works closely with customs brokers to facilitate smooth clearance processes. However, it’s the responsibility of customers to familiarize themselves with their country’s import regulations and any applicable taxes or duties. Customers may be required to pay customs fees upon receiving their orders, which vary based on the destination and the nature of the products. Hkr Poultry values customer satisfaction and strives to address any concerns or issues that may arise during the international shipping process. The customer support team is available to assist customers with tracking their shipments, providing updates on delivery status, and resolving any delivery-related queries. In the rare event of a package being lost or damaged during transit, Hkr Poultry takes necessary steps to investigate and initiate appropriate compensation or replacement procedures. In summary, Hkr Poultry e-commerce has embraced global expansion by offering international shipping services. Through strategic partnerships, efficient logistics management, and a customer-centric approach, Hkr Poultry ensures that customers worldwide can enjoy the convenience of purchasing high-quality poultry products. By maintaining transparency, adhering to customs regulations, and providing dedicated customer support, Hkr Poultry aims to deliver a seamless shopping experience to its global clientele.

HKR Poultry Agency & Farms began its operations in Hyderabad, India in 2021. We offer comprehensive poultry farming services, accompanied by a popular online poultry e-commerce platform. Our convenient location enables us to deliver products on time, ensuring customer satisfaction. With a focus on excellence, affordability, and exceptional customer service, we have become recognized for our wide range of high-quality poultry products, including chicks, feed, equipment, spare parts, and medicine. Additionally, our affordable rental options for farms make poultry farming more accessible to individuals interested in entering the industry.

Address: HKR POULTRY AGENCY & FARMS PVT LTD, PLOT NO.302/1 ,  Peddamangalaram Road, Moinabad, Telangana – 501504

hours: Mon-sat 9:00AM – 6:00PM

phone: +917989603298


Your can directly contact our customer helpline

phone: +917989603298

hours: Mon- Sat 9:00AM – 6:00PM

are you can visit us directly 

Address: HKR POULTRY AGENCY & FARMS PVT LTD, PLOT NO.302/ 1 , Peddamangalaram Road, Moinabad, Telangana – 501504

Usually it takes 24hrs to 7 working days to receive your order.

You Can track your order for

We Provide In Services In Lease & Rent Farms, Buy And Sell Farms, Farm Workers & Supervisors, New Shed Construction (Open And EC Broiler Farms) and we also sell poultry equipment, spare parts, feed, chicks, medicine and so on….